Privacy and Security

1. Is Waya safe?

Our solution is built with Data Privacy and Security through IBM; Waya is as secure as leading financial institutions worldwide. We conduct anti-fraud detection on each transaction; in case you suspect malicious access to your account, you can freeze and unfreeze your card effortlessly and get each transaction notification on your phone.

Take additional steps to protect your account with the following security tips:

  • Always keep your contact information up to date.
  • Always use complex passwords for your account and additional layers of protection such as biometric authentication.
  • Do not reuse the same email address and password for different sites.
  • Never write your PIN on your card and always shield your card when performing a transaction in a public place or when using an ATM.

Check your account regularly to confirm you recognize all transactions and report suspicious activity immediately by emailing us at:

2. Why do you need my SSN Details?

We need Your SSN details to help us verify your true identity and nothing else.

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